Privacy Policy

Last Updated: June 2026

At The Cozy Pelican, your privacy is important to us. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect certain information, including:

Name
Email address
Shipping and billing address
Phone number
Payment information
Order history
Device information
IP address
Website browsing activity

Payment information is processed securely through trusted third-party payment providers. The Cozy Pelican does not store complete payment card information on our servers.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Respond to inquiries and requests
Improve our website and customer experience
Detect and prevent fraud
Send marketing emails and promotional offers if you have opted in to receive them

Email Marketing

If you choose to subscribe to our mailing list, we may send you emails about new products, special promotions, store updates, and other news related to The Cozy Pelican.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

Shopify
Payment processors
Shipping providers
Email marketing services
Website analytics providers

These providers only receive the information necessary to perform their services and are required to protect your information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep items in your shopping cart
Understand how visitors use our website
Improve website performance
Deliver relevant advertising

You can adjust your browser settings to refuse cookies; however, some website features may not function properly.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the information we hold about you
Correct inaccurate information
Request deletion of your information
Withdraw consent to marketing communications

To exercise any of these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

The Cozy Pelican does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13, we will take steps to remove that information promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.